Audits - COUNTER

COUNTER (Counting Online Usage of Networked Electronic Resources)

As part of COUNTER compliance a publisher must maintain an annual audit programme for the Reports they offer.

Cost-effective auditing requires specialist knowledge, and we are the COUNTER Project’s most experienced auditor. We also drive the development of the Code through our work on the COUNTER Project’s technical committee.

Although the Code of Practice naturally takes a very focused view of the audit process and the required results, we know that every website or database set is structured differently, and often this affects the way that usage stats are generated and being reported.

What our experience will do is find the quickest and simplest route to COUNTER compliant results wherever possible.

Bringing our experience to bear on your audit means we will;

  • Understand how to achieve positive results from differing site structures

  • Have better work-around experience for issues that arise

  • Help you to improve the customer experience of usage stats

  • Save time, cost and resource in getting to a Pass result.

Getting in touch

If you would like to discuss your COUNTER auditing needs in person, please call us on +44 (1442) 870 800 (available during UK office hours).

If you would like a fee structure sheet, which also details the sign up process and a full set of tariffs for all available reports, please request one by This email address is being protected from spambots. You need JavaScript enabled to view it..