Our Byelaws contain important terms and conditions relating to ABC membership, particularly in relation to publicity (section 3).
- A member has infringed our Reporting Standards or Byelaws (including misleading or innacurate publicity claims)
- A non-member is incorrectly using or misrepresenting ABC or our data
We publish upheld official complaints concerning members on our website and via our eAlerts notifications. Complaints that are not upheld remain confidential.
If you are a member and wish to appeal against a decision by our Chief Executive, either under section 12 (Complaints Procedure) or section 13 (Review Procedure), there is a standard form which you must use to request the review of the decision by our Board Panel.
The purpose of this form is to ensure the appeal is linked to the allowable grounds for appeal. Please refer to the relevant clauses of sections 12 or 13 which detail when and how the form is to be used.