Delivering a Stamp of Trust for the Media Industry

Byelaws & Compliance


Our Byelaws contain important terms and conditions relating to ABC membership, particularly in relation to publicity (section 3).

View current Byelaws


You can This email address is being protected from spambots. You need JavaScript enabled to view it. if you believe:

  • A member has infringed our Reporting Standards or Byelaws (including misleading or innacurate publicity claims)
  • A non-member is incorrectly using or misrepresenting ABC or our data

We will look into the alleged issue and take appropriate action. Members may alternatively submit an official complaint using our formal Complaints Procedure (set out in section 12 of the Byelaws) using the Notification of Complaint Form. You need to be logged in to this website to access this form. If you have trouble logging in, please This email address is being protected from spambots. You need JavaScript enabled to view it. to request a form.

We publish upheld official complaints concerning members on our website and via our eAlerts notifications. Complaints that are not upheld remain confidential. 

View Complaints Procedure


If you are a member and wish to appeal against a decision by our Chief Executive, either under section 12 (Complaints Procedure) or section 13 (Review Procedure), there is a standard form which you must use to request the review of the decision by our Board Panel.

The purpose of this form is to ensure the appeal is linked to the allowable grounds for appeal. Please refer to the relevant clauses of sections 12 or 13 which detail when and how the form is to be used.

Download the request for review form

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Contact Us

ABC - Audit Bureau of Circulations Ltd
Saxon House, 211 High Street, Berkhamsted, Hertfordshire, HP4 1AD

Switchboard: +44 (1442) 870 800
Office hours are 9am - 5.30pm Monday to Friday

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Supported by

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The Joint Industry Currencies (JICs) are owned by the industry - advertisers, agencies and media owners – to provide transparent and objective audience measurement for each medium. These data are produced and sold at cost providing both industry accountability and a robust trading currency for each medium.


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